You should be lucky someone produced free content for you to consume.

The sense of entitlement to accuse someone of lacking empathy because they didn't present it in your preferred format is literally crazy to me.

I don't feel entitled to anything, it was just a suggestion for how they can communicate better, which they ostensibly want. I constantly get lauded for good presentations, and see others do them with unforced errors, so I thought I'd do my part to level the playing field.

Ironically enough, aren't you doing the same thing now, berating me for giving free information the wrong way? How about just learning from the advice and moving on?

Sorry about that. I was more harsh then I intended. I might have misread your original reply as well. It appeared more of a complaint than advice, and I do agree it's good advice.