HP fails to derail claims that it bricks scanners on printers when ink runs low

Re:HP fails to derail claims that it bricks scanners on prin... by Simulacra on Thursday October 05, 2023 @03:50PM (#37783422)

It's like Mercedes trying to charge a monthly subscription fee for heated seats. When you do something like this to consumers, you lose their trust and you will never gain it back.

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Re:HP fails to derail claims that it bricks scanners on prin... by Tomte on Thursday October 05, 2023 @04:07PM (#37783633)

Unfortunately, people will misremember and trash unrelated brands' reputations online.

It was BMW.

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Re:HP fails to derail claims that it bricks scanners on prin... by barbazoo on Thursday October 05, 2023 @04:44PM (#37784064)

Or maybe they just misremembered the exact shitty thing the brand did

https://www.bbc.com/news/technology-63743597

> Mercedes-Benz is to offer an online subscription service in the US to make its electric cars speed up quicker.

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Re:HP fails to derail claims that it bricks scanners on prin... by throwaway20304 on Thursday October 05, 2023 @04:44PM (#37784068)

Mercedes did something similar, though: https://www.bbc.com/news/technology-63743597

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Re:HP fails to derail claims that it bricks scanners on prin... by gruez on Thursday October 05, 2023 @04:46PM (#37784093)

AFAIK they offered monthly, yearly, and "unlimited" subscription. In that case what's the issue? Heated seats are frequently an upgrade option. What's the problem with offering payments as an option?

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Re:HP fails to derail claims that it bricks scanners on prin... by AnimalMuppet on Thursday October 05, 2023 @05:43PM (#37784656)

And, in fact, if you're only going to keep the car for a few years, the subscription may be cheaper.

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Re:HP fails to derail claims that it bricks scanners on prin... by SuperNinKenDo on Thursday October 05, 2023 @06:27PM (#37785062)

Well, let's use our imagination for a minute and consider why they'd be happy to sell and "unlimited subscription", but not a subscriptionless, permanent feature.

Or rather than imagination, simply draw on experience with other companies and ither subscription models.

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Re:HP fails to derail claims that it bricks scanners on prin... by gruez on Thursday October 05, 2023 @08:16PM (#37785857)

I'm not going to do the work of coming up with arguments for you. Don't beat around the bush and write what you meant.

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