It is amazing how much that kind of thinking can help. Especially since I have tried to adopt considering the persons situation before getting mad at them, when I see myself or others getting mad at somebody and accusing them of something, when they are in the (car|line) (next to|behind) us.., it makes me ashamed to realize 1) I'm being just as much, if not more of a jerk, and 2) maybe they aren't actually being a jerk at all...