Re:Be My Eyes’ AI assistant starts rolling out
by miki123211 on Wednesday September 27, 2023 @07:37PM
(#37683044)
Exactly this.
Calling a human being is much higher-friction than just opening an app, if that weren't the case, we' all still be calling restaurants instead of ordering on Uber Eats.
I also would prefer not to call volunteers at night. This isn't much of a problem if you live in the US, as the app is segregated by language, not country, so you'll probably find somebody down under. I have an additional complication of having to deal with foreign language content because of where I live, so English often isn't good enough for me.
That can happen to anyone. Some blind people are introverts and don't want to talk to random strangers all the time.
Also, while the vast majority of volunteers have the best intentions and try hard to be helpful, you never know what you're going to get. Some are way too chatty, some offer unsolicited advice.