In my experience, many companies that are still startups hit a growth stall later on, let's say 3 years after launch, maybe even 10 years after launch - at this point it can be very valuable to look at positioning.
But as long as you have PMF in a big market, there is no trough of sorrow. These two things are mutually exclusive, and if you have the sorrow, you do not have PMF.
I say that as someone who has lived both at the extremes.
Fwiw, PMF is not an end state. It’s like riding a bronco. When you have it, you may feel fear, but never sorrow.
Turned out positioning was the problem - they still had PMF in both segments, the issue was that they were not able to communicate what they offered properly, leading to leads choosing competitors instead. Changing their comms put them back on track.
Most startups’ problem is they often don’t have any customers at all, and don’t know how to find them. Many of them started with a tech solution and went searching for a problem.