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Re:As Smartphone Industry Sputters, the iPhone Expands Its D... by telchior on Monday September 11, 2023 @10:12PM (#37476287)
He said he worked mobile sales, so I read that as he sold all models of phones to a wide variety of customers.

I think a lot of people would nod along with the idea that Android phones eventually have more issues. Certainly, between myself (iPhone user) and my wife (Android) it's her that has to change her phone every 2-3 years with escalating issues toward the end, and me that keeps using the same one for 5-6 with no issue.

Actually I'd say the same thing used to apply to Mac vs PC, especially laptops -- the Mac would be the one that keeps ticking basically forever while Windows laptops would encounter some kind of issue. But right now I'm on a 5 year old Windows laptop that works just fine (minus a few minor maintenance issues over the years), and I think that's not terribly uncommon. So it's not like Apple has some unattainable super-power, it's just the current situation in phone land.

Re:As Smartphone Industry Sputters, the iPhone Expands Its D... by trimethylpurine on Monday September 11, 2023 @10:48PM (#37476495)
Huh. Opposite story for my wife and I. I've been on Pixel/Nexus for many years, no issues. Her iPhones were always dying or restarting unexpectedly until she switched to Pixel. Of course, neither of these stories mean anything in the way of what's better or more reliable. And that was my point. He sold a lot of phones. Did he eliminate bias through some kind of psychological training to ensure he sold a proportion of manufacturers phones in equitable rates and then did he compare those rates to returns? Probably not, right? Subjectivity is more difficult to eliminate than most people think.
Re:As Smartphone Industry Sputters, the iPhone Expands Its D... by NoPicklez on Tuesday September 12, 2023 @12:25AM (#37476931)
Important to point out that my comment wasn't about which device was most popularly sold, but it was around those that needed support. Which wasn't just after sale service but any customer of the telco who needed help.

You make a valid point regarding the validity of both of our experiences, but it's just that, one person's experience and shouldn't be taken as gospel. I think most people understand that.

Re:As Smartphone Industry Sputters, the iPhone Expands Its D... by trimethylpurine on Wednesday September 13, 2023 @06:23AM (#37494807)
You've got part of my point. Over time, Apple is gaining market share. Meaning; previously Android had the greater share. That means that the number of old devices are disproportionately Android. Your experience is a product of the shear number of devices. So beyond the obvious point that one person's experience isn't gospel, the frame of reference isn't sound for forming any opinion on those grounds.
Re:As Smartphone Industry Sputters, the iPhone Expands Its D... by NoPicklez on Wednesday September 13, 2023 @08:07PM (#37503260)
Whilst I largely agree, the fact that there might be more older Android devices in circulation, doesn't mean that proportionately Androids didn't have more problems either.

It just makes it less likely.

Re:As Smartphone Industry Sputters, the iPhone Expands Its D... by trimethylpurine on Thursday September 14, 2023 @05:40AM (#37506805)
Now we're saying the same thing. None of this has any value in what opinion we should form, neither as suggestive of Android being problematic, nor the opposite. Without any good controls the observation is logically useless from a scientific or philosophical perspective.
Re:As Smartphone Industry Sputters, the iPhone Expands Its D... by NoPicklez on Tuesday September 12, 2023 @12:08AM (#37476856)
To your first point that's exactly what I did