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Re:Deep dive into the UK air traffic control meltdown by jahewson on Monday September 11, 2023 @11:58AM (#37469213)
> What exactly is the point of these support teams when they can't fix the most basic failure mode (a single bad input...)

To collect money on support contracts, I suspect.

Re:Deep dive into the UK air traffic control meltdown by Maxion on Monday September 11, 2023 @12:18PM (#37469505)
Try to get developers who love to code and create to stay on a support team and be on an on-call roster. I betcha at least half will say no, and the other half will either leave or you'll run out of money paying them.