Re:Getting to 'No'
by dpapathanasiou on Friday March 23, 2012 @11:43AM
(#3745620)
It's not a serious analogy by any means, nor am I suggesting that you should run your business or career in the same way Potter conducted his leisure hours (which were hysterical, at least in his telling of them).
It was just what came to mind immediately when I started reading your post.
I actually started reading thinking that you were going to talk about Jim Camp's "Start with No" negotiation technique, but your point was entirely different.
Giving up on a game like chess before you've even properly tried is a losing strategy.
Playing with your customers as though the success or failure of what you undertake with them is a game is also a losing strategy.
I really don't see the analogy between playing games and running a business, if you approach your customers as though it is fine to learn on the job when you know in advance that you do not have the required knowledge or skills to perform the job then I really hope you will not be found wanting.
Likely you will end up in court for non-performance and likely you will lose.
You should take your business and your relationships with your customers a lot more serious than you would take a game of chess.