It's great to see companies adopting this model for support (validates my theory) and it looks like Stripe has stepped it up a notch design/feature wise which I think can inspire ribbot. Ribbot.com (hosted version) also supports custom domains etc.
Re:Stripe: Introducing Answers
by sahirh on Friday March 23, 2012 @04:48AM
(#3744215)
Love the minimalist interface. Perhaps a little more differentiation between comments (becomes a bit hard to read when the comments are nested). We'll definitely use this.
And it's open source: https://github.com/barmstrong/ribbot
It's great to see companies adopting this model for support (validates my theory) and it looks like Stripe has stepped it up a notch design/feature wise which I think can inspire ribbot. Ribbot.com (hosted version) also supports custom domains etc.