Re:The era of “free” returns is coming to an end at Amazon a...
by dagw on Monday September 04, 2023 @08:35AM
(#37379899)
Consumer protection law in the EU/UK has got this covered for those citizens.
To the best of my knowledge EU consumer protection laws only state that you must be allowed to return the product for a full refund of the product (not shipping). It says nothing about who should pay for return shipping, that is up to the company.
On a practical level, many companies do offer free returns, as most people would avoid companies that don't if given a choice.
To the best of my knowledge EU consumer protection laws only state that you must be allowed to return the product for a full refund of the product (not shipping). It says nothing about who should pay for return shipping, that is up to the company.
On a practical level, many companies do offer free returns, as most people would avoid companies that don't if given a choice.