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Re:The era of “free” returns is coming to an end at Amazon a... by Beached on Monday September 04, 2023 @03:15AM (#37377964)
as one of those people, it sticks to drove 30m one way to get to a ups store. I already avoid Amazon because returning items is such a hassle, and about 1/3 items has to be returned because damage, false advertising (getting a product other than what was listed/depicted), or wrong measurements listed on product description or any of the other many issues. most products people won't do pickup at my house already, ups stores are a pain. I hate the whole Amazon return ecosystem.
Re:The era of “free” returns is coming to an end at Amazon a... by cchance on Monday September 04, 2023 @01:22PM (#37382644)
I mean this could be solved by just adding an exception for those very rural not near a UPS, Prime, Wholefoods, Kohls... if delivery location > X minutes' drive from a free return spot, offer free return pickups