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A comment on Doing Laundry on Campus Without a Phone. Parent comment

Re:Doing Laundry on Campus Without a Phone by ghaff on Saturday September 02, 2023 @05:54AM (#37360022)
From the consumer perspective, probably. But from a laundromat's perspective, even if only a fraction of users use coins, they still need to deal with coins.

Once you're below some use threshold, a lot of places would prefer to ditch cash entirely.

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Re:Doing Laundry on Campus Without a Phone by rhn_mk1 on Saturday September 02, 2023 @03:12PM (#37364547)
It reminds me of the cycle of enshittification: once you have a captive audience, you start bumping the profits at the cost of the user experience.

It looks like something similar is in effect here: instead of meeting the different customers where the customers alrady are, it's the company's preferred way or the highway.

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