Re:The Heart of W. Edwards Deming
by linksnapzz on Tuesday August 29, 2023 @07:25PM
(#37315525)
The story of Homer giving Akio Morita one more chance, and that chance becoming Sony Inc. is a wonderful tale…
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Indeed. And it generalizes. Good managers generally believe in second chances, because if they saw enough to give a first chance it’s worth the risk. Third chances on the other hand not so much.