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A comment on No app, no entry: How the digital world is failing the non tech-savvy. Parent comment

Re:No app, no entry: How the digital world is failing the no... by zabzonk on Thursday August 24, 2023 @02:35PM (#37252845)
somethings that you don't seem to understand:

- this is not entirely about the homeless

- this is not entirely about the elderly

it is about companies using technology badly - something you either support or can't recognise.

[ Parent | on HN ]
Re:No app, no entry: How the digital world is failing the no... by scarface_74 on Thursday August 24, 2023 @03:08PM (#37253211)
If we made a law forbidding companies from using software badly, every single SaaS business would disappear.

> it is about companies using technology badly - something you either support or can't recognise.

Would you believe that my wife and I refuse to use American Airlines partially because the app and the website is so bad? I stay away from a lot of services, software and hardware because of a bad user experiences.

[ Parent | on HN ]