This is par for the course for Adobe. The other day I had occasion to try to fill out a PDF form using Acrobat Pro. I made it through about a page (painfully slowly) until I unwisely saved my work. Then I cursed for a bit, tried quitting and reloading, and eventually gave up and started over in PDF.js. Superior in every way.
I remember when a major selling point of Acrobat was that you could save a filled out form, whereas third party apps couldn’t. Apparently doing so still breaks the form, and third party apps have gotten it right for many years now.
Adobe seems to pretty much never care about their platform once they have market share.
Literally never heard back until a year later when they closed the tickets saying it might be fixed in the next release and we should buy licenses to find out (spoiler: no).
Another poster mentioned the hangs - which is very true - and I can say that the desktop Macs I supported had a high 90% of the crash logs show Flash as the culprit, not to mention almost every CPU / battery life issue.
There were some great artists who produced neat work despite it but the only company to blame for Flash’s demise is Adobe. As a thought exercise, ask why Flash on Android consistently sucked – if they were trying to make the case that Apple should reconsider, they could have put at least one intern on making that seem appealing.