Re:Why KPIs are destroying businesses
by cheschire on Tuesday August 22, 2023 @07:32AM
(#37221234)
Was your sum KPI burned down on a report during the quarter or was it only reviewed once the quarter was complete?
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I did keep an eye on it because it was a good indicator of problems. But I never drove the team based on it, any more than I would try to increase a car's speed by grabbing the speedometer needle.