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Re:Why Does Email Development Have to Suck? – Explaining all... by asielen on Saturday August 19, 2023 @11:27PM (#37195815)
Have you ever worked with the general public? At least half of adults would fail at that basic task.

The point of a business is to make money. You make more money by making the experience for your customers as easy as possible. If you don't, another company will.

Re:Why Does Email Development Have to Suck? – Explaining all... by CRConrad on Wednesday August 30, 2023 @03:13AM (#37318654)
If someone wants to unsubscribe, that's probably because they don't want to be your customer any more anyway. Unsubscribing for a now-irrelevant-to-them e-mail list may be a problem for these ex-customers, but it isn't yours any more.