Following Pushback, Zoom Says It Won't Use Customer Data to Train AI Models

Re:Following Pushback, Zoom Says It Won't Use Customer Data ... by rsynnott on Monday August 14, 2023 @02:58PM (#37125220)

I mean, if they have a bunch of enterprise customers there’s a fairly strong disincentive; any sensible corporate customer, if they did this, would presumably say, right, cool, MS Teams time.

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Re:Following Pushback, Zoom Says It Won't Use Customer Data ... by esperent on Monday August 14, 2023 @06:00PM (#37127336)

I'm having trouble parsing your comment. Are you saying MS Teams is more or less likely to use your data to train AI?

I'm assuming it's safe because they make a big deal about compliance. But on the other hand MS have a huge incentive to obtain data for AI since they are going all in on it.

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Re:Following Pushback, Zoom Says It Won't Use Customer Data ... by rsynnott on Monday August 14, 2023 @08:49PM (#37128760)

Microsoft is unlikely to _secretly_ do it, certainly; they would be sued into oblivion, and that’s before the EC gets to them (for GDPR enforcement grinds slow but exceeding fine, and also with exceedingly big fines). US regulators might also take an interest.

Also, modern Microsoft’s _whole thing_, more or less, is “we are your trusted enterprise partner who definitely won’t do bad stuff with the data you put in our cloud services”. They are unlikely to throw that away for a bit of flavour-of-the-month AI boosterism. Note that they’ve recently released a private ChatGPT thing; they can’t credibly acknowledge the problem with one hand and exploit it with the other.

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