My strong impression is that in the last two years there a couple change were rolled out to search that sent it straight into the sewer - search seemed to be tweaked to crassly, crudely put any product name above anything else in the searches. But since then, it seems like quality has crept back up again. Simple product terms still get top billing but more complicated searches aren't nerfed.

So it seems the search quality team exists but gets locked on in the closet by advertising periodically.

I know you can't verify anything directly but maybe we could set a system of code for you to communicate what's really happening...