Excluding people who are poor, weird, privacy-conscious or otherwise inconvenient from your site is a feature not a bug, especially when you can pretend it's an accident.

You're assuming website owners are aware of the issue… How would they know? Cloudflare is just telling them it blocked a bunch of bots.

They have before and after analytics.....

They will presume the before traffic was bots? Unless they also see a drop in sales or ads they won't notice.

I mean if sales didn't drop why would they care?

If it's a ebsite that doesn't sell anything they won't notice.

That's a false dichotomy. It is both a good and a bad product, depending on perspective.

To a large firm, 1% failure is acceptable. To the affected 1%, it's a disaster. Consider wrongful imprisonment as an example.

The penalties for being excluded from the web are fairly severe, and looking to become more so. CF is fairly lean; there is no available human to operate an escape hatch for when things go wrong.

When I'm king, every block or account suspension must provide a phone number, and hang the inefficiency.