Amazon Doesn't 'Employ' Drivers, but Hired Firms to Prevent Them from Unionizing

Re:Amazon Doesn't 'Employ' Drivers, but Hired Firms to Preve... by NikolaNovak on Tuesday August 08, 2023 @10:19AM (#37049338)

Fair enough, but I wonder how much areas and personal experiences matter.

My experience with UPS over last 2 decades, as a receiving individual, has been dismal (condos in Toronto and now house in satellite residential community). I understand they optimize toward businesses, and I'm sure as a business their procedures are streamlined and efficient, but as a resident receiving package, it's awful. Majority of packages don't get delivered when I'm in the house eagerly expecting a package. Sour attitudes when I do. Amazon delivery on the other hand is always with a smile and a wave - and it gets here every.single.time.

But I recognize it's a personal / individual experience. I don't know what a broader picture is.

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Re:Amazon Doesn't 'Employ' Drivers, but Hired Firms to Preve... by Aunche on Tuesday August 08, 2023 @10:30AM (#37049532)

My experience with UPS has been similarly poor. For two addresses in different states, whenever UPS sent me a package that required my signature, they simply forge it and mark it as delivered. They don't even bother to ring the doorbell.

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Re:Amazon Doesn't 'Employ' Drivers, but Hired Firms to Preve... by seanmcdirmid on Tuesday August 08, 2023 @11:01AM (#37050002)

In my hood they might look at your door before marking you as not home requiring a trip out to a holding facility.

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Re:Amazon Doesn't 'Employ' Drivers, but Hired Firms to Preve... by rincebrain on Tuesday August 08, 2023 @11:11AM (#37050176)

At least in my area, forging signatures for "must have signature" deliveries started during COVID and hasn't stopped even though many people are not actively dodging human contact any more.

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Re:Amazon Doesn't 'Employ' Drivers, but Hired Firms to Preve... by ocdtrekkie on Tuesday August 08, 2023 @10:44AM (#37049746)

It is also likely, as pointed out here, an employer difference: You may regionally be seeing Amazon drivers from different employers who add different expectations beyond Amazon's.

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Re:Amazon Doesn't 'Employ' Drivers, but Hired Firms to Preve... by datavirtue on Tuesday August 08, 2023 @12:34PM (#37051645)

Dude, they all suck. I wish they would stop shipping or accepting shipments that are in retail boxes or obviously improperly packed.

I get heavy packages that are blown open and missing half the contents constantly. They throw it on the porch and run.

Amazon has caused the market to shift this way with their cheap ass practics and skewed incentives and garbage customer service.

Oh..AC unit was shipped in a retail box meant for the shelf in a big box store? AC unit is dented on all four corners? Better break out your hammer because the process to send it back and get a new damaged one is gonna cost you. The sellers game the system and so does Amazon.

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