Instead of me trying to explain it to you, maybe just try it for once.

You saying "I've never needed this and I never tried it, so I don't understand why anyone else would" isn't exactly a robust argument. In fact, why would I bother listening to your opinion on a feature you've never even tried? Most websites have info about hours, prices, products, FAQs that are up to date. Your mental model of what's in a website is wildly off, especially in 2023 when everyone's on social media.