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A comment on Comcast, Centurylink Fail to Derail Utah Community-Owned Gigabit Fiber Network. Parent comment

Re:Comcast, Centurylink Fail to Derail Utah Community-Owned ... by lesona on Friday August 04, 2023 @03:14PM (#37004502)
Trying to get to an agent is practically impossible. I called recently to make an account change, but after I went through the automated system I got an "I'm sorry, we see there is an outage in your area. Please wait for the outage to be resolved and then call back."

Insane.

[ Parent | on HN ]
Re:Comcast, Centurylink Fail to Derail Utah Community-Owned ... by nomat on Friday August 04, 2023 @03:29PM (#37004715)
I mean, what are you gonna do about it? Companies have so many customers and so much capital these days that they don't have to pretend anymore.
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