Apple stole $100s from me, Customer Service says there's nothing they can do

Re:Apple stole $100s from me, Customer Service says there's ... by qwytw on Wednesday August 02, 2023 @02:59PM (#36975413)

I could only find this in the EULA:

"this Agreement and the relationship between you and Apple shall be governed by the laws of the State of California, excluding its conflicts of law provisions. You and Apple agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Santa Clara, California, to resolve any dispute or claim arising from this Agreement"

Steam for instance seems to impose arbitration but also has this:

"Disputes that can be resolved in small claims court or relate to the infringement of our intellectual property do not have to be arbitrated. You can opt out of arbitration within 30 days of accepting this EULA.

(d) Exceptions. As limited exceptions to Section 22(b) above, the following Disputes can be resolved in court and need not be resolved through arbitration: (i) any Dispute that can be resolved in small claims court (if it qualifies); and (ii) any Dispute involving the infringement or misappropriation of our intellectual property rights."

[ Parent | on HN ]

Re:Apple stole $100s from me, Customer Service says there's ... by m463 on Wednesday August 02, 2023 @03:17PM (#36975708)

You can opt-out of arbitration in california but you must do it within a certain period after the agreement.

I wonder if you agreed to an updated terms and conditions, if that is a new agreement.

[ Parent | on HN ]