Re:GoDaddy suspended our site on Friday evening and doesn't ...
by donmcronald on Monday July 31, 2023 @01:13AM
(#36939039)
> It's far cheaper to just turn off a random customer and lose a few dollars than pay for people to investigate things over the weekend, as you are experiencing...
I wish it were easy to hold them liable for damages. If pathetic customer support with a ban before investigating policy started costing $10k+ per mistake, I’m sure they could suddenly “afford” to be less shitty.
They were hacked and didn't detect it for a long time: https://www.wired.com/story/godaddy-hacked-3-years/
I would place this company as being in the coast along and extract money from customers phase.
It's far cheaper to just turn off a random customer and lose a few dollars than pay for people to investigate things over the weekend, as you are experiencing...