Ryanair is easily one of the worst airlines in the world, at least the western world. Booking with them in general is a nightmare.

They broke my laptop one time, one of their staff dropped it. It wouldn't boot on afterwards, I took it back and the supervisor just said he stood by his colleague's story. I had a flight to catch and wasn't sure if I could have gotten any kind of proof so had to let it go.

That's not even regarding their policies for flying.