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Re:Twist: Slack Alternative from the Makers of Todoist by lygaret on Friday July 28, 2023 @11:38AM (#36908486)
in this tool (and others I've seen, maybe zulip does this), you can mark threads as "done", and mark messages as canonical.

with slack, it's easy to have a thread with 15 different answers which are all slightly different.

The "knowledge retention" features I'm looking for is being able to mark a thread as "this is the decision made", have that highlighted in metadata and archival, maybe be able to link off to a notion page, and have the thread closed to finalize the decision.

EDIT: the number of times I've had to kick people off a thread because they're adding bad info during a crisis reallllly drives my desire for marking canonical messages lol

Re:Twist: Slack Alternative from the Makers of Todoist by davidmurdoch on Friday July 28, 2023 @12:45PM (#36909597)
Ah, highlighting specific messages would be a neat feature to have in Slack! It aligns with their official acronym: Searchable Log of All Conversation and Knowledge.