Re:No One Wants to Talk to Your Chatbot
by SoftTalker on Thursday July 27, 2023 @10:32PM
(#36902572)
The chatbot should never pop up on its own. At most, there should be a "talk to our chatbot" button so the user can choose to activate it.
Re:No One Wants to Talk to Your Chatbot
by southwesterly on Friday July 28, 2023 @05:56AM
(#36904798)
Exactly. Or just have the chat bot on the help pages only.
A little bit tuning, say, to keep the popup from happening until the browser has been idle for N seconds, would go a long long way to reducing this frustration.