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A comment on No One Wants to Talk to Your Chatbot. Parent comment

Re:No One Wants to Talk to Your Chatbot by reaperducer on Thursday July 27, 2023 @06:05PM (#36900776)
Now they're saving a buck dumping human operators and letting the powerless chatbots tell the users "sorry but I can't change your situation, have a nice day"

I saw a television ad a few days ago where the entire point of the ad was for the company to show off that it has real, live customer service people answering the phones in Arizona.

"I'm Brittany, and I'm a real human being, here to help you!"

It was the one tiny glimmer of hope that the market may sort this out. But it won't.

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Re:No One Wants to Talk to Your Chatbot by polynomial on Thursday July 27, 2023 @11:55PM (#36902978)
>It was the one tiny glimmer of hope that the market may sort this out. But it won't.

Sure it will. Get ready for the coming wave of bots that simply lie and claim to be a "real human being."

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Re:No One Wants to Talk to Your Chatbot by nephanth on Saturday July 29, 2023 @12:47PM (#36922029)
If I worked on that I would call it "project Pinocchio"
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