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Re:Exway doesn't care about USB-C conformity by MBCook on Wednesday July 26, 2023 @08:42PM (#36887272)
Support can’t do anything, but they are often your only chance to get what you want: the message passed to someone who might be able to in the future.

That’s what the rep said they would do here.

And sadly that’s the most you can ask for.

Re:Exway doesn't care about USB-C conformity by jojobas on Wednesday July 26, 2023 @09:57PM (#36887910)
Then you don't bother with the company and report it straight to the regulators. Losing that sweet CE sticker will make them move.
Re:Exway doesn't care about USB-C conformity by MBCook on Wednesday July 26, 2023 @11:19PM (#36888486)
Not implementing USB-PD could cause that to be yanked in a product.l?

Maybe these aren’t sold in Europe though.

Re:Exway doesn't care about USB-C conformity by jojobas on Thursday July 27, 2023 @12:06AM (#36888775)
I think the issue is worse than not implementing USB-PD, it won't charge at all when plugged into a usb-c port, thus not complying with the usb-c spec while having a usb-c port. I'm no lawyer but the author says it's illegal in some jurisdictions.

In your declaration of conformity you have to list which standards you conform to, and IEC 62680-1-3 would be one of them. I suppose if you found to be lying on your declaration there would be consequences.