Not to self promote, but all of my thoughts on this are stated here: https://www.sebastianmellen.com/post/2023/the-killer-use-cas....

Since writing that, we’ve started using https://read.ai and other similar tools at my company, and we find them very helpful. I also have a friend working on a large content moderation team that will be using LLaMa 2 for screening comments. Lots of uses!