Amazon shuts down customer’s smart home

Re:Amazon shuts down customer’s smart home by circuit10 on Friday July 21, 2023 @01:14PM (#36816551)

Amazon thought that the person had already shouted a slur at the driver. They were wrong, but if they had been right blocking further deliveries to protect the drivers would have been reasonable (if it was just that)

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Re:Amazon shuts down customer’s smart home by AuryGlenz on Friday July 21, 2023 @02:44PM (#36817787)

I disagree. It should take something like a police report to block further deliveries. Just taking one delivery driver’s word is ripe for abuse.

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Re:Amazon shuts down customer’s smart home by circuit10 on Friday July 21, 2023 @07:32PM (#36821449)

So Amazon should continue sending people to someone who will racially abuse them just because the police didn’t catch it yet? (again, assuming that they had done the investigation properly which they didn’t in this case)

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Re:Amazon shuts down customer’s smart home by AuryGlenz on Tuesday July 25, 2023 @11:39AM (#36863937)

I said a police report, meaning the driver would report it to the police. Not that they'd catch them in the act.

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