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Re:Fly.io Postgres cluster down for 3 days, no word from the... by erulabs on Thursday July 20, 2023 @11:29PM (#36809668)
FWIW, our aws enterprise support reps are available 24/7 and usually respond within a few minutes.

But again, you get what you pay for.

Re:Fly.io Postgres cluster down for 3 days, no word from the... by eropple on Friday July 21, 2023 @12:40AM (#36810069)
I was working for a pretty big early AWS customer--one that had realized that for the low low price of all your money you could make DynamoDB scale to some truly massive numbers--and one time when we were having trouble around noon Eastern, a colleague called up our TAM. As he told it, the TAM sounded half-asleep, so my colleague asked if everything was alright.

"I'm in Hawaii on my honeymoon and my backup missed your call, so it escalated."

I probably wouldn't have answered the phone. Granted, that's why I don't do that job. But I have always had a real appreciation for the good TAMs ever since.

Re:Fly.io Postgres cluster down for 3 days, no word from the... by justinclift on Friday July 21, 2023 @12:58AM (#36810163)
Wonder if that marriage lasted though? ;)
Re:Fly.io Postgres cluster down for 3 days, no word from the... by silisili on Friday July 21, 2023 @01:18AM (#36810261)
Weird, I just begrudgingly went from Postgres to Dynamo because it was so much cheaper. We're not huge scale though, so I'm wondering where the costs start to diverge the other way.
Re:Fly.io Postgres cluster down for 3 days, no word from the... by kadoban on Friday July 21, 2023 @03:42AM (#36811103)
With Dynamo it seems to depend a lot exactly what you're doing. If you're careful about your queries, it's pretty cheap.
Re:Fly.io Postgres cluster down for 3 days, no word from the... by eropple on Friday July 21, 2023 @09:38AM (#36813602)
This was, 2012 and we were hitting read and write limits regionally.

It was not a wise plan. It did, however, run. Technically.