And I'm with ya. I learned so much working for the paper. Perhaps one unexpected skill was cold calling. In sales getting over that fear is an enormously important barrier to cross. Once you do it though, it makes a lot of things in life easier.
For stories I'd have to call people or go find them, frequently when they screwed up, frequently when they did not want to talk to me. Just like the story above—the transit manager did not want to talk to me, but I spent a day and a half hunting him down. He didn't answer my calls, so I went down to where the buses get dispatched from in the afternoon and asked a driver where to find him. That "Somebody just didn't want to wait" quote came from that interaction.
About a year later I started a coupon website. I went door-to-door trying to get local business to buy in. That's probably not something I could have done, if I hadn't worked for the paper first.
Did they find out who stole the bus??