Re:Tiffin Tom: Fish, chips and a side of identity theft
by connordoner on Tuesday July 18, 2023 @08:09PM
(#36780651)
I’d argue that it’s ethically the right decision — particularly when the SaaS provider seem to be burying their head in the sand. Legally on the other hand?
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Re:Tiffin Tom: Fish, chips and a side of identity theft
by DaiPlusPlus on Wednesday July 19, 2023 @01:37AM
(#36782472)
In Stripe's case, I've been very happy with how responsive their support is (even my Suggestion Box submissions get personal replies) - I'd expect Stripe to suspend that account within a couple of hours, regardless of the time-of-day.
But if it was, say, Authorize.net (I can't be the only one?) I'd probably take direct-action (via an anonymous proxy, of course - legacy companies just can't stop themselves shooting the messenger first...)
(Disclaimer: I haven't had to deal with Authorize.net since 2016 - can anyone say if things improved since then?)