They have similar laws in the US too, the problem was that cab drivers would never follow them! They are supposed to take you anywhere you need to go, but I was repeatedly refused transit because my ride was too out of the way and one time since it was too close to the airport.

Want to file a complaint? Well, then you are free to file a complaint with the taxi and limousine commission and then show up in person at an obscure location to present your case.

The amount of follow-through was approximately zero.