Re:Why privatisation has been a costly failure in Britain
by VBprogrammer on Tuesday July 11, 2023 @09:36AM
(#36680762)
> Or to put it another way, the rich were subsidised by the poor.
I agree with most of what you've said but I don't agree that this conclusion follows. If anything when I was less well off I was far more inclined to put up with the hassle of changing providers every few months to minimise the costs than I am now.
I do think there were some efficiencies generated, it's just hard to figure out if a nationalised entity would have gotten there eventually. The online only account management for example probably saves a bunch over call centre staff and sending people around to read the meter.
The overall effect of this game was that more astute consumers, who tended to switch to the lower-cost providers, were ultimately subsidised by the less-astute consumers who stuck with the traditional players. Or to put it another way, the rich were subsidised by the poor.
[1] https://www.bbc.co.uk/news/business-63805028