Re:Rant on Email Notifications
by derefr on Monday March 05, 2012 @04:28AM
(#3665992)
Something I've seen happen far too many times:
1. Your service's email notifications are divided into dozens of little categories, including one particular "core/important/essential" one that I don't actually want to uncheck (for example, payment-received notifications on Paypal.)
2. I uncheck all the other categories, but am forced to leave the core notification setting checked (otherwise I'd basically be rendering the service useless.)
3. You add a new category of useless notification... and default it to checked. And you have a justification for this: I never asked to unsubscribe from all notifications; I only asked to subscribe from some notifications.
Of course, this would be useless to put on the list, because the types of companies who do this know exactly what they're doing.
1. Your service's email notifications are divided into dozens of little categories, including one particular "core/important/essential" one that I don't actually want to uncheck (for example, payment-received notifications on Paypal.)
2. I uncheck all the other categories, but am forced to leave the core notification setting checked (otherwise I'd basically be rendering the service useless.)
3. You add a new category of useless notification... and default it to checked. And you have a justification for this: I never asked to unsubscribe from all notifications; I only asked to subscribe from some notifications.
Of course, this would be useless to put on the list, because the types of companies who do this know exactly what they're doing.