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Re:ServiceNow Insecure Access Control to Full Admin Takeover by mc32 on Friday July 07, 2023 @10:35PM (#36640831)
No, there isn’t. They all have pros and cons but none overall are “better”. ServiceNow is for large orgs with independent departments who need to use it differently. There’s BMC/Remedy but it’s just as convoluted and bad. Also Clarity.

There are many that are better at one one or two specific functions, sure. But none that have all the added features a large mature org would need.

Re:ServiceNow Insecure Access Control to Full Admin Takeover by notyourwork on Friday July 07, 2023 @11:05PM (#36641010)
Comparing remedy and ServiceNow is a bit like comparing cable television with Netflix.
Re:ServiceNow Insecure Access Control to Full Admin Takeover by DropInIn on Sunday July 09, 2023 @12:58PM (#36656191)
So an improvement?