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Re:Fastmail 30 June outage post-mortem by hedora on Thursday July 06, 2023 @11:34AM (#36617617)
From the post-mortem, it doesn't sound like like the problem was a single network cable. Redundant network switches have existed for a long time, and they're certainly using them (but not bothering to mention it in the post-mortem).

Their problem was that they only have two transit providers, and one of them black-holed about 3-5% of the internet. Since it was a routing issue, I'd guess it was either a misconfiguration, or that the traffic is being split across dozens of paths, and one path had a correlated failure.

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