> "This doesn't work for me with the X234 hardware"
The problem with that phrase is that you didn't state what is not working. I don't expect - although highly welcome - a complete diagnostics from the reporter, but please at least write the steps to reproduce your issue.
It's very common for people new to projects or with limited technical skills to assume that the problems they face are common/well known or that other people know much more than them.
The frustration responders face is due to the mismatch of assumptions, if the issue is in fact not common or well known, but IMO a simple "I haven't seen that before, please post full diagnostics" is an easy and reasonable boilerplate response.