True. Anticipating context is one example of a skill that verbal communicators sometimes lack. For someone to understand your statement/question, it needs to be framed in the language they use everyday, and not to lack any crucial information.

In a verbal conversation, you can whittle down to this by asking questions and rephrasing the other person. In remote situations you need to spend time thinking about what information to include and how to phrase it, before even touching the keyboard.

I still get messages along the lines of "Hi, I'm trying to do X but it's not working! Can you look into it?". With a bit of forethought this can become "Hi. I'm trying to do X because client C wants to be able to do Y. I've tried action A but I'm getting issue I. I looked into the logs and found L, so then I also tried action A2 but ran into issue I2. Here is a screenshot of what I mean. I am on environment E and using configuration C. Do you have any suggestions for how I could proceed?"