I would love if this software support needed to be printed on the box. Sort of like EnerGuide or the Nutrition Facts. Feature updates: N years, Security Updates: M years ... This way consumers can actually try to factor in the lifetime of the device when purchasing. Oh this device costs 10% more but will get security updates for 2/3 longer, so it is actually more economical. Then if the company doesn't comply with the label they need to provide full refunds or a replacement that will get updates.