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Re:Raspberri PI Release Announcement by Lewisham on Wednesday February 29, 2012 @02:43AM (#3646945)
Amazon deals with this too. [1]

The TL;DR is that Amazon will take back units, and if they're marked as bad (presumably by the customer), Amazon holds on to them in their center, and can then ship them back to you.

It's basically exactly the same as normal retail.

[1]: http://www.amazon.com/gp/help/customer/display.html/ref=hp_r...

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