Re:Amazon cancels my account after exposing account lockout ...
by faangsticle on Friday June 23, 2023 @09:59AM
(#36446890)
I can't wait for some regulation that forces these megacorps to explain why they decided to ban you.
Re:Amazon cancels my account after exposing account lockout ...
by docmars on Friday June 23, 2023 @10:36AM
(#36447357)
Well a lot of times, they do, but it's often insufficient or falsely veiled in corporate speak that doesn't represent the situation, and indicates a misunderstanding or outright bias against the account holder.
I'd like to see regulation around warnings issues before bans, so that account holders may respond and change behavior or clarify the situation with support teams in good faith before the megacorp takes a harsh sweeping action.
Re:Amazon cancels my account after exposing account lockout ...
by brightlancer on Friday June 23, 2023 @03:19PM
(#36451070)
Folks violate TOS all the time. Sometimes, users have to do it just to use the service. An explanation in these cases is essentially worthless.
You think Amazon is going to let government pass a law that hurts them? Half the time, it's big businesses _writing_ the laws. And when it's not, the big businesses can afford to break the law (i.e. pay lawyers to hold off for a cost-effective settlement) while small businesses get f-d.
Stop buying products and services that can be deactivated at a whim -- or do, if you think it's cost-effective. But government will not save you.
Re:Amazon cancels my account after exposing account lockout ...
by faangsticle on Saturday June 24, 2023 @12:25PM
(#36460049)
This is why I'm happy to live in the EU.
It’s a disturbing trend on any site we rely on or use for services. There is no recourse, once a decision has been made. Last week, I was banned from Facebook Marketplace because… I don’t actually know.
I’m cleaning out an old shed and want to sell a bunch of stuff. So, I logged into Facebook for the first time in 2 years, posted a Shop Vac for sale for $50 USD, and an hour later was locked out of Marketplace.
There is an option to “request a review”, which I did. An automated reply a few days later said they would not restore my account at this time. And that’s it.
No warning, no communication, no justification.