I think the claim that you’re getting better safety outcomes from a $2 ISO26262 IC over a $30 ISO9001 piece of consumer hardware is a bit spurious in this case. Especially since the operator could just replace the consumer hardware input device with a spare in a few seconds if they ever needed to. I don’t think this is emblematic of the problems with this company at all, because this specific complaint is simply sensationalised and overblown.