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Re:Tell HN: Stripe killed my music locker service, so I'm op... by jabart on Tuesday June 20, 2023 @10:42AM (#36404759)
As someone who worked in the payment gateway industry, they go through underwriting. They provide all necessary documentation, a person reviews it and periodically re-reviews that information. Another item to note is that the Sponsor Bank sets most of these rules. For a product that is making <$100/mo, the risk is too great and not worth answering a ton of questions every month by the sponsor bank and/or visa/mc each time the re-review comes up.
Re:Tell HN: Stripe killed my music locker service, so I'm op... by londons_explore on Tuesday June 20, 2023 @10:58AM (#36405002)
This. It's a simple calculation of risk vs profit. Payment gateways are happy to put up with more risk, and put more effort into de-risking you as a client, if they are getting lots of profits from you.

Whereas if you have a turnover of $10k/year, and they're earning only 0.5% of that in fees, then it isn't worth them taking much risk or putting much effort in to earn $50.

It would be nice if people like stripe were more upfront about this. They could easily say "We have determined that your business might be high risk for us. If you pay us $1000 (which will be credited towards transaction fees), then we will work with you to mitigate these risks".

Re:Tell HN: Stripe killed my music locker service, so I'm op... by freedomben on Tuesday June 20, 2023 @12:17PM (#36406336)
> It would be nice if people like stripe were more upfront about this. They could easily say "We have determined that your business might be high risk for us. If you pay us $1000 (which will be credited towards transaction fees), then we will work with you to mitigate these risks".

Nowadays people are tip-toe-ing around egg shells constantly to avoid being the latest outrage that goes viral, but that would be wildly refreshing to see. Honesty from companies (even internally when you work for them!) is getting so rare that a blunt and honest message like that makes me happy just to think about.

It would be awesome to start a new cultural movement toward radical honesty. Just being able to acknowledge the realities around incentives would be a great start.

Re:Tell HN: Stripe killed my music locker service, so I'm op... by salawat on Tuesday June 20, 2023 @01:11PM (#36407195)
Problem is our common law system incentivizes dishonesty. There is also the problem that everyone tends to start suing the financier if they can't get the results they want out of the business, and the cumulative end result is that financial institutions (through the resulting excess of caution) have become de facto arbiters of legitimate economic activity rather than dumb pipes.

For some people this is apparently okay and desirable. To me it's horrifying, and tends toward centralizing power far too much.

Re:Tell HN: Stripe killed my music locker service, so I'm op... by grose on Tuesday June 20, 2023 @10:55AM (#36404962)
Appreciate the inside perspective.