What else did you expect from the government?

Because private companies like Microsoft, British Airways, T-Mobile, Equifax never make amateur mistakes in cyber security.

Hey, only one of those is a true tech company. The others are failing legacy comoanies, former government owned ones, that just don't get tech / software. And Ms is, well, MS. /s

Nothing much to do with government: organisations of all types regularly screw up in similar ways. Probably some over-promoted growling manager insisting "Do it now!" without listening to the "but ... but ... but" caveats. But maybe also an undereducated and oblivious techie.

Competence and professionalism.

If not '/s'...might we ask what country you live in, and how much experience you have with government?

Expect has 2 meanings: standards and predictions

I expect my child to behave well at school but I expect my child will not.

In America you get accused of crime for this type of activity. Seriously: https://www.malwarebytes.com/blog/news/2022/02/journalist-wo...

I thought the project was implemented by private agencies? Article says MCI and Caracal.

Isn't that supposed to be how the government gets the best results with the greatest efficiency under neoliberal capitalism? Subcontract the private sector to do it. They have the expertise to know what they're doing and avoid obvious errors, which would not be the case if the government did it themselves?

Even the best way of doing something is not a guarantee that it will always go perfectly. Usually the government mismanages a project like this and the contractor can do little aside from implement whatever the client asks for. Maybe it would have gone better if the government had built performance standards into the contract so that the contractor would have to pay a penalty if the site wasn’t reliable or available to the public, or if the entrant’s personal information was leaked.

Large, state-backed, entities that predate the internet seem to get away with stuff of this kind all the time.

The other day my mother tried to buy a train ticket. The payment went through, but something went wrong on the site and the ticket was not issued.

If this were just some e-commerce site, the payment provider would have had their head on a spike.

In this case she had to go through the usual return process.

In this case, it looks like the private company which did the work is also getting away with it...

https://www.caracal.agency/en/projects/discover-eu