I know this because the sub is absolutely run, without acknowledgement, as a left-wing, anti-Tory space. As it happens, I am a left-wing, anti-Tory person who despises the people I am currently validating, so my opinions would never have run up against the mods' echo chamber policy. I definitely said and posted a few things which were highly opinionated, though, and which I don't particularly disavow, and which might have been less than constructive in how I said it. I'm pretty sure the post had to do with me talking about flipping the bird at someone who wasn't wearing a mask. It's not an anti-mask space.
In the spirit of disclosure, and because this is starting to feel like a postmortem of the site, and so you have an idea what I was shadowbanned for, here is an example of my worst Reddit behavior (I'm the same on here as I was on there basically): after I rumbled the shadowban and left r/Winnipeg, I briefly went over to r/Manitoba, which promotes itself as the "free speech alternative" to r/Winnipeg, and it does indeed have some more conservative voices in the mix, and that's fine.
That said, our current provincial gov is Tory and hostile to public service, so our roads and everything else have been steadily deteriorating everywhere. This government is highly bolstered by our local Mennonite Bible Belt, which is more or less everything South of Winnipeg. Anyways, there was flooding last spring and the roads were not fixed in a timely fashion. The only paved road to my town washed out last spring, and they JUST got started a couple months ago replacing it.
So anyways, someone posted a newspaper article about the residents of one of these Tory-voting strongholds being out protesting the state of the highways. I was momentarily incensed at the gall of these people who created the situation and were now howling about not being able to drive their F350s to the Tim Horton's for some tasty Private Equity sludge, and so I said something along the lines of "Enjoy the world you voted for, hicks!"
For my use of "hicks" in the "free speech alternative forum" I was not shadowbanned this time, but rather, the mods apparently kicked it up the ladder and I got a three-day ban for "promoting hate". I deleted my account about two minutes after getting the notification, and that was it for me and Reddit, about a year ago.
In the case of the actual three-day ban I can't really argue with it, it's a technicality as far as I'm concerned, and selectively applied, but that's neither here nor there, I said the word, I earned the wrist slap. But that was basically the period on a sentence that I had been writing ever since realizing the shadowban was in place.
If r/Winnipeg had given me a straight three-day ban and warned me about my tone, I would have accepted the rebuke actually. But shadowbans are sneaky and malicious, in my opinion, and there is no scenario where they are not; if you have a problem with someone, you say it to their face. If you kick someone out, you call the bouncer or you do it yourself, you don't send a robot to waste potentially years of their mental energy. That's being a shit human.
I don't sit and stew about the mods who did these things, but I also won't participate in a site that allows it. That's the other reason I'm holding off on joining Lemmy for now, I would like to see if any sites take a stance on having no shadowbans. I can accept a ban quite happily, it just means this is not one of the places for me. I cannot accept misdirection of my energy and time, even once.
Yeah, shadowbans suck.
On the other hand, some people will just keep creating new accounts over and over every time they are told that their account has been banned.
It’s a difficult situation.
Any online forum will just become full of crap without moderation. So moderation is a necessity. And shadowbans are a sometimes-efffective tool of moderation.
How then, to prevent abuse of power? One possibility would be to allow multiple competing groups of moderators on the same forum and everyone allowed to sign up fro whichever moderation group(s) they prefer. Then if the "official" moderators start behaving unreasonably, people will simply vote with their feet and use different ones.
That’s pretty much what Reddit is like already. If you dislike the mods of one subreddit you can join another competing subreddit, or start your own.
Likewise, with Lemmy if the people on one instance are bad, leave the instance and join another or run an instance of your own.
It’s not a difficult situation, you are being willfully ignorant.
Another constant criticism of fediverse sites I'm seeing here is equally weird, this idea that responsibility for finding the right instance is given - not forced upon, but gifted to - the user, and that is a problem.
It's a feature, it's the feature that makes the system invulnerable to the sort of enshittification that this forum's parent organization specializes in. therefore, in the minds of quite a lot of people here, it's a bug, and frankly, of course VC heads would think that way; never mind the petty dictatorship of the moderator, if there is no market capturing endgame where you can either cash out or seize a community and abuse it as your personal platform (Hi, Elon), that definitely is a bug, I suppose.
My thinking is that having a slight learning curve barrier to entry, maybe that's a good thing. Maybe having a zero effort onboarding process, maybe THAT is the bug. Because who does an easy onboarding process serve, if not the VChead who wants to capture as many eyeballs as possible and turn them into income? It certainly doesn't seem to help the mods who have to deal with people who can very easily create a new account once banned.
And for the record, there are extremely easy ways for anyone, not just a troll, to tell if they're shadowbanned. Shadowbanning is Security Through Obscurity, like changing the ssh port on your firewall to 54804 and thinking you can then leave password login enabled. It's pretend. Once I noticed three posts with zero engagement all I had to do was log out in order to check. The only thing it offers is conflict avoidance in the moment, and will only make people deeply angry, and in some cases, more determined than ever. Me, once I see I'm not wanted I'm gone on my own steam, generally.
But, I can see why reddit moderators have to resort to it: they do not have the ability to ban IPs, and Reddit is not incentivized to ban IPs or IP blocks, because that runs contrary to their primary purpose, to capture and monetize eyeballs.
Compare to an operator of an individual Instance: of a sub is having issues with a persistent individual troll, they can appeal to the sysop (I just decided I'm calling them sysops and I don't give a shit what anyone else does) and have that individual's IP banned. If other instances allow him to return through them, well, we have defederation for instances that don't keep their houses clean.
Moreover, the sysop has zero motivation to build up as many users as possible, and that is going to do more than anything else to ensure that the only instances which tolerate trolls are going to be the ones setup specifically for that purpose, and that problem is already more or less sorted.
Bottom line, the problem you're describing arises from the attempt to make content moderation compatible with scale, and that's just never gonna work, and without scale, you have no capitalism.
If the user doesn't post, then shadow banning is much harder to detect. I regularly see comments from users who were shadow-banned by Reddit; it can take months for them to figure it out. We use shadow-banning only on spammers and trolls. Our process requires peer approval and evidence; there's also an audit trail. We used to ban these accounts, but shadow-banning them instead substantially reduced the amount of harassment we receive. Conflict is inevitable when moderating a subreddit, and we'd rather spend our effort on users who participate in good faith.
I outlined in a different conversation in this thread that I can see why you have to resort to this: Reddit is not incentivized to ban IPs, and I assume you are likewise not empowered to.
Reddit needs as many eyeballs as they can get, and that is why if you simply ban an account they are able to create a new one; the problem for you, the cog, is unfortunate, but from their perspective they get a new user on their balance sheet every time.
Reddit is incentivized to make your task a struggle that never ends. So it's not that I judge you for it, I judge Reddit's conflict of interest and complete unsuitability as a public square.
That said, I still see what you do as fundamentally cowardly.
Edit: It is intended to be a process with no appeal as a feature. Would you sign up to have your relationship with a community forum severed, secretly and capriciously, and with no appeal or review intended to be possible, at the whim of someone you have never met? And even if you had an attack of integrity, it will never not be a Reddit feature for the reasons outlined above, so your only course of action would not be to stop shadowbanning, but rather, to simply leave the forum for a better one. If Reddit survives as a place where Geographical locations keep their community forums, that will be a horrible fate for us.
I think they can be justified under select circumstances.
For instance, I think a shadowban is justified for accounts that exist merely to post spam or purposely derail every thread, and obviously aren't being used by a reasonable person. If an account represents a long-term existential threat to the quality of the community, then almost any legal means are justified to take action against it. Whether it's a bot or a human who just wants to watch the community burn, let them shout into the ether.
On the other hand, shadowbans against people who accidentally break the rules a couple times, or call someone a doodiehead, or have the wrong politics, or are subscribed to the wrong communities, are largely unethical. It's a form of disembodiment being imposed on an individual who has a reason for wanting to communicate with others, even if their communication is considered disagreeable.
Sadly, the latter is far more common on Reddit.
I think most of the people who are negative about Reddit mods are not because of any IPO.
My theory is that a significant amount of the people who are very negative of Reddit mods are people who have had negative experiences with mods from Reddit or mods in other communities, and who are generalising their experiences to apply to all mods.