A driver accused an individual of racist harassment (which did not happen according to the individual) and Amazon chose to suspend that individual's access to services as a result.
I guess nuance and truth are hard to come by from a YouTube channel whose sole personality appears to be the tired "angry gamer" trope.
Re:Amazon Alexa Hears “Racist Remark” & Shuts Down Man's Sma...
by nulbyte on Tuesday June 13, 2023 @06:48AM
(#36308250)
So, a driver supposedly reported a customer made a racist remark. Except the customer wasn't home and wasn't using the doorbell remotely. What investigation did Amazon do?
I don't know of anyone that would trust a contractor complaining about a customer with no investigation. Yet it doesn't seem any investigation was done, because the customer didn't even know why services were discontinued.
Re:Amazon Alexa Hears “Racist Remark” & Shuts Down Man's Sma...
by cypher69 on Tuesday June 13, 2023 @08:43AM
(#36309419)
Why is this clickbait? Did you listen to the story?
It’s actually interesting to us techies how a person could have their digital services and physical systems disabled in such a way. Regardless of any culture war elements to this, it is notable and interesting.
https://medium.com/@bjax_/a-tale-of-unwanted-disruption-my-w...
A driver accused an individual of racist harassment (which did not happen according to the individual) and Amazon chose to suspend that individual's access to services as a result.
I guess nuance and truth are hard to come by from a YouTube channel whose sole personality appears to be the tired "angry gamer" trope.
I don't know of anyone that would trust a contractor complaining about a customer with no investigation. Yet it doesn't seem any investigation was done, because the customer didn't even know why services were discontinued.
It’s actually interesting to us techies how a person could have their digital services and physical systems disabled in such a way. Regardless of any culture war elements to this, it is notable and interesting.